By Kate Kelly
In response to the March 28 letter from Grace M. Amari regarding Sonoma Clean Power (“Suspicious of Sonoma Clean Power”), we are aware that an aggressive entity claiming to be Sonoma Clean Power (SCP) has been making phone calls in Sonoma County. We acknowledge how frustrating this must be, and we want to assure you that these calls are not coming from Sonoma Clean Power.
Should anyone receive more of these calls, we encourage them to write down the phone number the call is coming from and then contact us with that information, so we can work with the appropriate authorities to stop the calls.
In response to the concern about being opted in to SCP, PG&E has historically been the default power provider to customers in Northern California, and customers were automatically opted in to PG&E because there was no alternative service to choose from. Now, there truly is a choice.
Because of the bill savings and environmental benefits offered by Community Choice programs such as Sonoma Clean Power, in 2002 our state legislators passed California’s Community Choice Aggregation law, making Community Choice programs the default service. This creates true competition, resulting in better service for you.
To ensure excellent service to our customers, we are enrolling customers into Sonoma Clean Power in phases. Our first phase contains primarily commercial accounts, located within our service area, that will begin to receive service on May 1.
The next service phase of primarily residential accounts will begin to receive service in early 2015, unless they choose to opt out.
At least two months before those customers are eligible for service, they will begin receiving notices in the mail from SCP with information about our rates and their options. If they wish to opt out and continue to receive electrical service from PG&E, they will be welcome to do so at that time.
Unfortunately, we cannot process an opt out request before customers are eligible for service.
Once customers receive their first enrollment notice from Sonoma Clean Power, they may opt out by contacting our local call center, or by visiting our website.
They will need their PG&E account number to opt out.
Sonoma Clean Power’s rates for our basic, CleanStart service are 4-to-5 percent lower than pricing for PG&E’s basic service. Clean Start also offers one-and-a-half times the amount of renewable energy sources that PG&E’s basic service provides.
Our current rates will always be clearly posted on our website, along with a comparison to PG&E’s current rates.
Sonoma Clean Power is proud to offer Sonoma County choice, lower prices and cleaner energy from renewable sources such as solar, wind and geothermal.
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Kate Kelly is director of public affairs and marketing for Sonoma Clean Power.
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