They even cleaned up the blood
My family and I have lived in Sonoma for more than 30 years, but I never had to call 9-1-1 until last week, when my husband, Kelly, accidentally punctured a vein in his ankle with the corner of our shower door.
He didn’t feel anything at the time and walked through the house before he started bleeding profusely. I found him sitting on the kitchen floor, a pool of blood around his foot and blood sprayed halfway up the side of the stove. It was like something out of a horror movie.
My hands were shaking as I dialed 9-1-1. The dispatcher sent a team out immediately. She asked me a few questions, such as, “Is he conscious?” and “Is he having any difficulty breathing?” (yes, no) and told me to fold a clean cloth and press it onto the wound. By the time I hung up the phone and ran to the front door, I could already hear the sirens approaching. Who knew that such a shrill sound could be so comforting?
The emergency team arrived about three minutes after my call, and they were amazing: calm, efficient and reassuring.
They staunched the bleeding, bandaged his foot and gave us their recommendations. They even cleaned up the blood.
I would like to thank and commend the dispatcher and the emergency rescue team, from the Center Street Station, for their quick response and for their professionalism and compassion.
Kelly and I are very grateful for the excellent emergency care we have here in the Valley.