Post office should post better signs
I returned this morning, so frustrated, from a trip to our Sonoma (95476) post office. They stock different boxes and envelopes, some out in the public area, some not available. There are no informative signs.
Three of us were trying to ask questions of the one clerk who was also trying to help someone at the counter with the same issue. Especially with this busy season, signage should be user-friendly and above each display in the public area.
I am at home with a priority mail envelope on my lap and also a medium flat-rate box. I want to send a book and a few small items – cards, a handmade gift – to Southern California the least expensive way, of course. I felt I shouldn’t have to bother the clerk with questions that could easily be addressed with good signage. So did the other three people with the same dilemma.
The post office website information is very confusing. I suggest assigning someone a project to simplify your information and lift the burden from people who are busy with other job duties.
The signage could simply state, “8-inch-by-8-inch box costs $1.99 to purchase, plus the flat rate to send is $XXX. Nine-inch-by 12-inch priority mail envelopes are free and the price to mail is based on weight.” Or whatever it should say; I’m only adlibbing.
The point being, if the post office signs were clear and posted above every display, there would be no need to bother the clerks.